Lunch + Learn: Building a Culture of Accountability on Your Team
In the PNW, we have a reputation for avoiding conflict. We often prefer false harmony to the discomfort of open disagreement. Sometimes we focus so much on the potential risk of addressing an issue that we ignore the actual cost of unmet expectations, missed milestones, or problematic behavior.
How does that play out on your team? And how can YOU help build a culture of accountability?
This is NOT about armoring up for a blame-fest that stokes fear and inhibits innovation; it’s about cultivating a direct, humane, and results-oriented approach to addressing the issues that are holding your team back.
In this lively, interactive session, we’ll learn and practice how to:
- Identify and succinctly describe the actual issue (which might not be what you think it is)
- Address unmet expectations while minimizing defensiveness
- Ask meaningful questions that foster clarity and accountability
- Recover when things go off track
You’ll leave with three follow-up assignments (learning, reflection, and action) that will help you approach accountability conversations with greater awareness, skill, and confidence.
About the Presenter:
Sara Lawson, MPA, PCC, CPCC brings 20+ years’ leadership experience to support organizations and individuals with big dreams and ambitious goals. Sara is passionate about the role that mission-inspired leaders, organizations, and companies have in strengthening communities. She also knows that leadership can be fulfilling AND frustrating, even for dedicated, skilled, and creative people. Sara is a consultant, coach, facilitator, and the creator of Gauge Leadership Lab. This 12-week program brings together small groups of resourceful leaders with a range of views and experiences. The common thread is insightful, committed, and generous people who are looking to deepen their self-awareness, expand their leadership capacity, and strengthen their network. (Interested? The next Seattle series starts January 25, 2019.) Sara’s guidance offers her clients the tools and inspiration to address big challenges, do their best work, make a meaningful difference, and have fun doing it. More info at Shorthand Consulting and LinkedIn.”)